FAQ

What happens if I move servers?

Escrow-protected assets are tied to your Cfx.re license, not a specific server address, so moving hosts doesn't affect access.

Where do I manage billing, invoices, or refunds?

All payments run through Tebex, so billing history, invoices, and refund requests are handled directly through Tebex — see My Purchases on the main site.

The resource won't start — where do I look first?

Check your server console output right after ensure <resource-name> — most startup failures log a specific missing dependency or config error there. If the resource has its own docs page under FiveM or RedM, check its configuration section next.

I bought the wrong resource, or need a refund

All sales are final. Due to the digital nature of our products, we are unable to offer refunds or exchanges once a purchase has been completed.